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What Do The Colors Mean?

Once you contact WV811, member utilities will dispatch someone to come and mark the lines on your property. Each color represents a different utility, and are part of a centralized color-coding system used across the country. Click on the image below to learn more about the APWA (American Public Works Association) Uniform Color Code, and how they apply to your property and home.

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Be Ready!

When making a locate request (online or over the phone), please have the following information ready:

  • Excavator name/Company name/phone number
  • Contact information: Name of contact and contact number(s):
  • Work-site information:
    -Type of work/excavation
    -Location/Address, town/city, county
    -Driving directions with distances may be required
  • Locate instructions (where digging will occur)
    (Example: front, back, sides, etc.)
  • Additional information, including access issues
    (Example: locked gates, dogs, etc.)
  • Special instructions
    (Example: Call prior to going to site, use flags and paint, etc.)
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